Contact ZILVERIX
For orders, delivery, size queries, returns or privacy requests, contact us using the details below.
Brand and trading name: ZILVERIX.
Legal seller: Badesab Azbin Rabi, sole proprietor trading as ZILVERIX.
Website: https://www.zilverix.com
Email: care@zilverix.com
WhatsApp Business: +91 9110750187
Support hours: Monday to Saturday, 10:00 am–5:00 pm Indian Standard Time.
Business and returns address
ZILVERIX
Sana Jewellers
Shop No. 1/162, Main Bazar, Gandhi Chowk
Nandyal, Andhra Pradesh 518501
India
Please contact us before sending a return so we can provide a reference and arrange collection or the agreed return method. An email or WhatsApp request can be submitted outside support hours.
Formal complaints
Grievance officer: Badesab Azbin Rabi.
Designation: Proprietor and Grievance Redressal Officer.
Email: care@zilverix.com. WhatsApp: +91 9110750187.
Postal address: The business address above, marked for the Grievance Redressal Officer.
Include your order number if applicable, a description of the issue, relevant evidence and the resolution you seek. We acknowledge receipt within 48 hours, provide a complaint reference and a copy of the complaint as recorded, and redress the complaint within one month of receipt. Support hours do not extend these deadlines.