1. Introduction
This Cookie Policy explains how Zilverix uses cookies and similar technologies when you visit our website.
By using our website, you agree to the use of cookies as described in this policy, unless you disable cookies through your browser settings or available website controls.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your actions, preferences, session details, and browsing behaviour.
Cookies can improve your shopping experience and help us understand how visitors use our website.
3. Types of Cookies We May Use
Zilverix may use the following types of cookies:
4. Essential Cookies
These cookies are required for the website to function properly.
They may be used for:
Website navigation.
Shopping cart.
Checkout process.
Login sessions, if available.
Security.
Payment flow.
Order processing.
Without essential cookies, some website features may not work properly.
5. Performance and Analytics Cookies
These cookies help us understand how visitors use our website.
They may collect information such as:
Pages visited.
Time spent on website.
Traffic sources.
Device type.
Browser type.
Website errors.
Popular products or sections.
We may use tools such as Google Analytics or similar analytics providers.
6. Marketing and Advertising Cookies
Marketing cookies may be used to show relevant ads and measure advertising performance.
These may be used by platforms such as:
Meta Pixel.
Google Ads.
Instagram/Facebook advertising tools.
Retargeting platforms.
Other advertising service providers.
These cookies may help us show ads related to Zilverix products, offers, collections, gifting campaigns, or abandoned cart reminders.
7. Functional Cookies
Functional cookies help remember your preferences, such as:
Location preferences.
Recently viewed products.
Website preferences.
Form inputs.
Marketing preferences, where applicable.
8. Third-Party Cookies
Some cookies may be placed by third-party service providers used on our website, such as:
Payment gateways.
Analytics tools.
Advertising platforms.
Embedded social media tools.
Shipping or tracking tools.
Website plugins.
Zilverix does not fully control third-party cookies. Customers should review the privacy and cookie policies of those third-party platforms.
9. How We Use Cookie Data
Cookie data may be used to:
Improve website performance.
Personalize user experience.
Understand customer behaviour.
Show relevant advertisements.
Measure marketing performance.
Improve product pages and checkout experience.
Detect technical errors.
Support security and fraud prevention.
10. Managing Cookies
You can manage, block, or delete cookies through your browser settings.
Please note that disabling some cookies may affect website functionality, shopping cart, checkout, payment, or user experience.
11. Consent to Cookies
Where required, Zilverix may display a cookie notice or consent banner.
By continuing to use our website after seeing the cookie notice, or by accepting cookies through available options, you agree to our use of cookies as described in this policy.
12. Updates to Cookie Policy
Zilverix may update this Cookie Policy from time to time.
Any changes will be posted on this page with the updated “Last Updated” date.
13. Contact
For questions about cookies, contact:
Email: care@zilverix.com
Phone / WhatsApp: 8978692108